CRM

Contact centers lose money every minute their staff isn't ready to answer unpredictable floods of incoming calls. When agents can't be immediately scheduled or provided the information they need in real time, service levels often decline, ultimately impa

O2g™, a new low-cost solution for Microsoft® Outlook® to Google® synchronization, releases two-way sync with Microsoft Outlook 2010 64-bit. The PC-based solution uses unique technology to deliver one software package that supports bot

CompanionLink® Software, Inc., a leading provider of ACT! by Sage mobile sync solutions, offers two-way synchronization of ACT! 6.0 to the newest smartphones and tablet devices. ACT! contacts, calendar activities, recurring events, notes and histori

CompanionLink® Software announces two-way wired synchronization between PC and Motorola DROID, Motorola CLIQ, and other Android-based phones. The PC software will synchronize contacts, calendar, tasks, and notes from popular information management s

CompanionLink® Software, a leader in synchronization solutions, announces a remote configuration service called RunStart. The service allows PC users to have a CompanionLink technician securely log in to their PC and configure synchronization betwee

Helpstream, the leading provider of customer service communities, today reported the strongest quarterly results in the company's history and announced that more than 200 companies are now actively using the Helpstream solution. Revenues for the quarter

NetApp today announced the availability of the first consolidated reference guide for a 2,000-seat pool of desktops -based architecture to help customers deploy VMware View on NetApp® and Cisco Nexus infrastructures. The guide provides customers wit

IntraVision Solutions, Inc. , a Deltek Business Partner, and Sepialine Inc., a leading cost recovery software provider and a Deltek ISV Partner, today announced that they have entered into a partnership to address the integration of Vision, Deltek's proj

CompanionLink Software, a leader in synchronization solutions, offers a two-way sync solution between Microsoft Outlook and Google. Palm has separately announced their Palm Synergy technology will link the Palm Pre phone to Google Contacts and Calendar s

Maxim Integrated Products, Inc.

CompanionLink Software, a leader in mobile synchronization solutions, today announced that CompanionLink Express supports the new ACT! by Sage 2009 contact and customer management product family from Sage Software. CompanionLink Express synchronizes info

CallCopy, a leading provider of quality management and call recording solutions for contact centers, today announced that it is has been invited to be a part of the CRMXchange 2008 Contact Center Quality Management Great Debate on May 28, 2008. The webin

IT spending has been on the decline for the last three years and, with the current state of the economy, the trend is threatening to continue. Many CIOs are now called upon to work with reduced budgets while delivering the superior service and support re

NetWrix Corporation, a provider of identity management, compliance and change management solutions for Active Directory and virtual environments, announced today its Gold Certified Partner status in the Microsoft Partner Program with a competency in ISV/

Marketbright , the only on-demand integrated online marketing and Web content management platform, today announced a strong second quarter, as the company grew revenue 87% over the same quarter last year. As one of the fastest growing platforms in the sp