Leverage Software Introduces Enhanced Professional Services Offerings
Full Range of Services Is Designed to Help Online Communities Succeed at All Stages of Growth
The Professional Services team is responsible for providing ongoing value to Leverage's online community software customers, offering consulting services that span the entire lifecycle of a community, including Community Strategy & Planning, User Experience Design and Community Management.
"There are common challenges that organizations face at different stages of the community lifecycle, and each requires a different approach for breaking through to the next stage of growth," says Jeff McCarthy, vice president of customer success at Leverage Software. "We've helped hundreds of clients successfully anticipate and address these challenges, and view the expansion in service offerings as an important addition to our enterprise social networking software."
With the Professional Services expansion, Leverage Software is embracing the enterprise customer's demand for strategic support by helping clients not only launch a successful online community, but also achieve ongoing value. The team is trained to address different needs involved with each phase of community growth, from ways to increase membership, to stimulating interest and activity from current community members, and beyond.
The New LeverageSoftware.com
The freshly redesigned and recently launched www.LeverageSoftware.com provides details on the Professional Services offerings, as well as online community software news and enterprise social networking information through the Leverage Software blogs, customer case studies, demos and more.
"We've integrated our own software into the new site to create a truly platform-driven Website," says Amber Rae Lambke, director of marketing at Leverage Software. "Our platform hosts blogs, group discussions, wikis and multimedia content which we use to create and test ideas. Soon we will open the online community to customers and friends of Leverage, where we can share experiences and best practices in managing online communities."
About Leverage Software
Leverage Software creates enterprise social networks that make smart companies smarter, leveraging the knowledge that already exists within organizations by breaking down communication barriers. Leverage Software's 100 percent On-Demand platform powers more than 250 online communities, including those for 15 of the Fortune 100.
