Based on its recent analysis of the speaker verification biometrics market, Frost & Sullivan recognized Recognition Technologies with the 2011 North American Frost & Sullivan Award for New Product Innovation. Recognition Technologies has developed an excellent speaker recognition engine that caters to an extensive range of applications, while simultaneously achieving a high level of customer satisfaction. The company’s significant investments in R&D have enabled it to continuously upgrade and enhance its existing product features and cement its market position.

The company recognized the lack of text- and language-independent features in speaker verification technology and built its platform to offer clients a unique technology at a commodity price. The speaker-recognition engine can be customized and adapted specifically to client needs, as it incorporates high-precision, industry-leading processing speed, and sophisticated features. The easy-to-use platform also supports an unlimited number of voice samples and can be scaled as needed.

It can also be licensed as a standalone application that operates on audio files, integrated with the RecoMadeEasy interactive voice response (IVR) engine or combined with the RecoMadeEasy Speaker Recognition software development kit.
The RecoMadeEasy IVR engine is a ready-to-use application that can be deployed in Dialogic JCT series cards.

The RecoMadeEasy Speaker Recognition SDK can be used to develop applications with any of the technologies that the engine offers. The engine is able to perform language-independent recognition including identification (closed set or open set), verification (text-independent), speaker and event classification, speaker detection, speaker tracking and speaker segmentation.

In addition, the system is designed with innovative features such as speaker tracking, which follows the voice of an individual speaker through a conversation, and speaker segmentation, which partitions a multi-speaker sample into segments, based on the speaker.” Neelima Sagar Frost & Sullivan Senior Research Analyst

Meanwhile, the company’s active involvement in standards development for speaker recognition through its active liaison in the ANSI and ISO committees, as well as the VoiceXML Forum has facilitated fast, efficient and widespread adoption of its engines. Apart from providing the market with trail-blazing biometric solutions, the company has also accelerated its return on investment and made the most of voice biometrics technology. The company has successfully forayed into a range of domains, implementing solutions for areas such as finance, access control, teleconferencing, surveillance, fraud detection, healthcare, forensics and law.

“The quality of service that the company provides, along with its technical expertise and customer support, has enabled it to offer solutions that complement the users’ operations,” said Sagar. “It has a significant product portfolio that protects and facilitates its methods, business models, and solutions.”

Each year, Frost & Sullivan presents this award to the company that demonstrates innovation in developing a product. The recipient leverages leading edge technologies to offer value-added features while increasing the ROI for customers. In turn, the innovation enables the company to acquire new customers and increase their market penetration.

The awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.